What personal information we collect

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Any other information you submit via our contact or enquiry forms.

We do not collect sensitive information (e.g.,household energy bills, vehicle purchase records, financial) unless you explicitly provide it.

How we collect it

• Directly from you when you complete enquiry/contact forms or communicate with us.
• Automatically collected website data (e.g., IP address, browser type, pages visited) via cookies and analytics — see Section 7.

Purpose of collection

We use your personal information only for:

• Responding to your enquiries and providing information about our energy storage products, installations, and services.
• Processing and managing your requests, quotes, or bookings.
• Sending you marketing communications (e.g., offers, updates) only if you opt in.
• Improving our website, products, and customer experience.
• Complying with legal obligations.

Disclosure of personal information

We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may disclose it only:

• To our authorised service providers (e.g., IT hosting, analytics) who assist us, subject to confidentiality and data security obligations.
• If required by law, or to protect our legal rights.

Data security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

Access and correction

You may request access to or correction of your personal information held by us by contacting our Privacy Officer (details below). We will respond within a reasonable timeframe.